About Neuse Enterprises Inc.

Zanelle Nichols – Executive Director

Zanelle is a seasoned, mission-driven leader with over a decade of experience in strategy development, operational management, team building, and change leadership. As the Executive Director of Neuse Enterprises Inc., she is dedicated to advancing the organization’s mission, diversifying funding streams, and strengthening long-term resilience in the face of evolving regulations and funding landscapes.

Prior to her current role, Zanelle served as Chief Operations Officer at ECHO, where she successfully launched an Individual Supported Employment Program, played a key role in developing two innovative social enterprises, and created sustainable pathways for transitioning individuals from sheltered workshops to Competitive Integrated Employment.

With more than 20 years of experience in human services, Zanelle has a strong foundation in supporting individuals with complex needs. Her work has spanned court-ordered psychoeducational group facilitation, home-based counseling for adults with serious mental illness, and support services for at-risk youth and families. These experiences have equipped her with deep insight into human behavior and a strong understanding of best practices for empowering individuals to reach their full potential.

Zanelle holds a Bachelor’s degree in Psychology from George Mason University and a Master’s degree in Forensic Psychology from Argosy University.

Marie Krieger – HR Manager

Marie Krieger is the Human Resources Generalist at Neuse Enterprises, Inc., and brings a wealth of experience across key HR functions including benefits and leave administration, full-cycle recruitment, employee relations, onboarding, wellness programs and compliance. She is passionate about fostering inclusive workplace cultures and supporting employees throughout every stage of the employee lifecycle. Marie is known for her ability to align HR practices with business objectives while maintaining a strong focus on employee well-being.

Marie currently lives in Jacksonville, NC, and has built a diverse HR career across multiple industries, including managed service providers (MSPs), manufacturing, biotechnology, private education, and healthcare. Her versatile background allows her to adapt quickly and deliver tailored HR solutions that support both employees and organizational goals.

Marie grew up in Vershire, Vermont and later relocated to New Jersey to attend Drew University, where she earned her Bachelor of Arts in Psychology as a proud first-generation college graduate. She also holds an MBA with a concentration in Human Resources from SUNY Empire State University.

Dawn Phillips – Quality Improvement & Program Integrity Manager

Dawn has been employed with Neuse Enterprises Inc., since March 2021. She has an Associates of Applied Science Degree in Mental Health. She is also a retired employee of the NC Division of Prisons where she was a Correctional Programs Supervisor.

As a Correctional Programs Supervisor, she supervised 4 employees; monitored various programs, jobs, volunteers, and inmates. She was responsible for policies, job descriptions, reports, documentation, and audits. That role and duties has enhanced her ability to transition into her role as Manager of Quality Improvement & Program Integrity at Neuse Enterprises Inc.

Dawn’s duties include but are not limited to ensuring all laws, regulations, policies and procedures are being followed. She manages and ensures audits, reports, licenses, and surveys are in compliance, completed, and submitted in a timely manner. She develops and implement any policies as needed to ensure quality improvement and program integrity is being maintained to prevent ineffective services, fraud, waste, and abuse. She builds and leads teams that will benefit the participants, staff, community and Neuse Enterprises Inc. She is also responsible for billing and assist as the backup for various other positions when needed.

She loves working with the staff and participants at Neuse Enterprises Inc., and it makes her day when “you work at an organization where you are part of a positive team that has ONE goal to accomplish”. She contributes all of her accomplishments in life to hard work, dedication, and her Faith.

“Encourage one another and build each other up” 1 Thessalonians 5:11

Annisha Dawson – Program Services Manager

A compassionate and purpose-driven professional with over 25 years of experience serving the MH/DD/SAS population, I bring both personal and professional insight to the individuals and communities I support. I hold a Bachelor’s degree in Criminal Justice and Corrections and a Master of Science in Criminal Justice from North Carolina Wesleyan University.

Throughout my career, I have held leadership and management roles where I’ve overseen teams, developed programs, and led with the heart of a servant—always promoting dignity, independence, and high-quality care. As a servant leader, my passion lies in seeing others progress and prosper, particularly within the IDD and substance use populations, which are both personal and professional callings for me.

I am committed to ensuring individuals receive the highest standard of care, and I consistently strive to make a meaningful impact—one person at a time.

Ann Davis – Production Manager

Ann is a dedicated professional with deep roots in Johnston County and currently resides in Greenville, NC. She began her journey with Neuse Enterprises Inc. in 1998 as an enclave supervisor and van driver. Through consistent hard work, reliability, and a strong commitment to the organization’s mission, she has served in many roles including HR Manager and her current role as Production Manager

In her role, Ann plays an essential part in overseeing the organization’s production and warehouse operations. She brings a sharp attention to detail and a people-first mindset to a wide array of responsibilities, including ensuring production demands are met, negotiating new contracts and managing staff and participants working in the production area. She also provides critical support to the participants employed at William Barnet & Son, assisting with timekeeping, leave scheduling, training coordination, and addressing needs as they arise.

Ann also ensures the accuracy of payroll data. In addition, she oversees the organization’s canteen operations—managing inventory and sales with the same level of care and efficiency she brings to her production duties. Her dedication, versatility, and passion for the mission make her an invaluable part of the Neuse Enterprises leadership team.

Jason Pierce – Fleet & Facilities Manager